Terms & Conditions

Tuah Advisory provides business advisory and consulting services to organisations operating in Sabah and the broader Malaysian market. Our work involves analysis, structured review, and the preparation of written recommendations.

Our services do not constitute legal advice, tax advice, or financial planning regulated under Malaysian securities law. Where our work touches on matters that require specialist professional opinion — in particular tax and corporate law — we will identify the relevant questions clearly, but clients are responsible for engaging appropriately qualified counsel to address them.

The scope, duration, fee and deliverables for each engagement are set out in a separate engagement letter, which forms part of the agreement between Tuah Advisory and the client. In the event of any inconsistency between these terms and the engagement letter, the engagement letter will prevail.

The fees for each engagement are confirmed in the engagement letter. Fees are denominated in Malaysian Ringgit (RM) and are inclusive of any applicable taxes unless stated otherwise.

Unless alternative arrangements are agreed in writing, we invoice as follows: fifty per cent of the engagement fee is due upon signing of the engagement letter; the remaining fifty per cent is due upon delivery of the final written output. Invoices are payable within fourteen days of issuance.

Late payments may attract interest at 1.5% per month on the outstanding balance. We reserve the right to pause or discontinue work on an engagement where payment is materially overdue and has not been addressed after written notice.

Out-of-pocket expenses reasonably incurred in the delivery of services (including travel for site visits) will be invoiced separately at cost, with prior notice where the expense is material.

We treat all information shared with us in the course of an engagement as confidential. We will not disclose client information to any third party except: where the client has given express written consent; where disclosure is required by law or regulatory authority; or where disclosure is to professional advisors assisting in the delivery of services, under equivalent confidentiality obligations.

Clients are asked to treat as confidential any analytical frameworks, methodologies, draft outputs and internal working documents provided by Tuah Advisory in the course of an engagement. These materials remain the intellectual property of Tuah Advisory unless otherwise agreed in writing.

The written reports, frameworks and other deliverables produced for a client remain the intellectual property of Tuah Advisory until full payment has been received, at which point ownership of those specific deliverables transfers to the client for their internal business use.

General methodologies, analytical approaches and any pre-existing materials developed independently of a specific engagement remain the property of Tuah Advisory at all times.

All content on this website — including text, structure and design elements — is the property of Tuah Advisory. It may not be reproduced or distributed without our written consent.

Our advisory work is based on analysis of the information available to us and our professional judgement at the time of the engagement. We do not represent that our recommendations will produce any particular outcome. Business decisions and their consequences remain the responsibility of the client.

To the extent permitted by Malaysian law, our liability to a client arising from any engagement is limited to the fees paid for that engagement. We shall not be liable for indirect, consequential or special losses, including loss of profit, loss of revenue or loss of business opportunity.

This limitation does not apply in cases of fraud, wilful misconduct, or any other circumstances where exclusion of liability is not permitted by law.

Either party may terminate an engagement by giving fourteen days written notice. Where a client terminates before completion, fees are payable for work completed up to the termination date, calculated on a proportional basis against the engagement fee, plus any expenses already incurred.

We may terminate an engagement with immediate effect where: a client fails to provide information necessary for the work to proceed despite a reasonable request; there is a material breach of these terms that is not remedied within seven days of written notice; or circumstances arise that, in our professional judgement, would make continuation of the engagement inappropriate.

This website is intended to provide general information about Tuah Advisory and our services. Nothing on this website constitutes advice of any kind and should not be relied upon as such.

We make reasonable efforts to keep the information on this website accurate and current, but we make no representation as to its completeness or accuracy at any given time. We reserve the right to change or remove content without notice.

You may not use this website in any manner that could damage, disable or impair it, or interfere with other users' access to it. Automated scraping or data collection without our written consent is not permitted.

These terms, and any engagement undertaken under them, are governed by the laws of Malaysia. Any dispute arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the Malaysian courts.

Where a dispute arises, both parties agree to make reasonable good-faith efforts to resolve it directly before initiating formal proceedings.

Questions about these terms may be directed to:

Tuah Advisory Sdn Bhd
5 Jalan Lintas, 88300 Kota Kinabalu, Sabah, Malaysia
Email: [email protected]
Phone: +60 8-8473 2691